The Pink Lotus Elements Oceania store is a 100% e-commerce based store, and all orders are handled via our website. Due to the very small number of inquiries we receive every year, we do not currently accept orders via telephone. If requests for phone orders do increase over time, we may open a call center in the future.

If you are having trouble placing your order online, our Help Center has useful information on what to do if you cannot place your order online for some reason. You can also reach out to Customer Service at any time for assistance.